Thank you to the team for all your various efforts in providing a great venue, it was a lovely space to be in and suited our purposes admirably. Special thanks are due to Dan who was our host on the day. He was extremely helpful with any and every request that we made, and we really appreciated his attention to keeping the refreshment area clean and tidy and replenishing the crockery – a minor but important job. As we try to move our annual meeting around the country, it is unlikely that we will use you next year, but rest assured we will wish to return at some stage in the future. And we will certainly recommend you to other interested parties.
*, Anonymous national charity
Would recommend and always look to support third sector organisations by booking their facilities. The staff are great as are the training rooms and refreshments provided.
Jane, Lancashire Training Solutions
You give a very good venue - it's accessible and staff supportive. It also gets the best rating for food we've ever had. The only suggestions would be in laying out the coffee/tea if you could site the two urns and coffee tea etc - one to the right and the other to the left, we could have 2 queues - all to the left wasn't efficient as people then went into a single queue and the 2 urns were too close together for there to be the room to separate and manage this separately. This is similar for lunch - if you divided the food into 2 streams with the sweet stuff in the middle and again irns separated, we could get lunch done quicker with 2 queues. Otherwise a couple of people said the chairs were too close together and one person felt pushed against a red board. However overall everyone was very complimentary The only reason for the euipment not excellent is because we were short of one mike BUT you had told us, and one alpel mike's clip kept slipping. But I'd repeat an excelletn venue, fantastic food and very receptive and supportive staff who responded immediately i emailed any queries before the event.
*, CL Initiatives
Great place, will definitely come back. Only the coffee can be better.
I'd like to give special thanks to whoever produced the visitor information guide; it was absolutely invaluable in helping our members plan out their journeys and knowing what to expect. So very few places produce even a tenth of the information in that guide. They could really learn a lesson from you. Oh, and that virtual tour is brilliant! Just what an autistic person going to a strange place needs to feel more confident. Again, many thanks.
Kat Humble, Autistic UK
I was really pleased with the level of liaison prior to and during the booking. On the day there was a slight hitch with the food but Daniel provided an excellent level of cool-headedness and practical support as he did with other queries and changes during the event.
Manda Thompson, Squiggle/ATCAF/BAAT
The venue was fantastic and the staff could not have been more friendly and helpful. We've had lots of positive feedback from attendees - especially about the cakes!
Recently a delegate who attended sessions at both St Thomas and another local venue said they preferred your venue. I'm a repeat customer and would highly recommend.
*, Lancashire Training Solutions