Reviews

You give a very good venue - it's accessible and staff supportive. It also gets the best rating for food we've ever had. The only suggestions would be in laying out the coffee/tea if you could site the two urns and coffee tea etc - one to the right and the other to the left, we could have 2 queues - all to the left wasn't efficient as people then went into a single queue and the 2 urns were too close together for there to be the room to separate and manage this separately. This is similar for lunch - if you divided the food into 2 streams with the sweet stuff in the middle and again irns separated, we could get lunch done quicker with 2 queues. Otherwise a couple of people said the chairs were too close together and one person felt pushed against a red board. However overall everyone was very complimentary The only reason for the euipment not excellent is because we were short of one mike BUT you had told us, and one alpel mike's clip kept slipping. But I'd repeat an excelletn venue, fantastic food and very receptive and supportive staff who responded immediately i emailed any queries before the event.

I'd like to give special thanks to whoever produced the visitor information guide; it was absolutely invaluable in helping our members plan out their journeys and knowing what to expect. So very few places produce even a tenth of the information in that guide. They could really learn a lesson from you. Oh, and that virtual tour is brilliant! Just what an autistic person going to a strange place needs to feel more confident. Again, many thanks.

I was really pleased with the level of liaison prior to and during the booking. On the day there was a slight hitch with the food but Daniel provided an excellent level of cool-headedness and practical support as he did with other queries and changes during the event.

Recently a delegate who attended sessions at both St Thomas and another local venue said they preferred your venue. I'm a repeat customer and would highly recommend.